Privacy policy
PRIVACY POLICY
Apolix Ventures LLP (“we”, “us”, “our”) operates this website and is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Personal Information We Collect
When you visit the site, we collect certain information about your device, including:
- Web browser
- IP address
- Time zone
- Cookies installed on your device
When you make a purchase or attempt to make a purchase, we collect:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment method details (processed securely via Razorpay)
⚠️ Note: We do not store or process card, UPI, or banking details on our servers.
2. How We Use Your Information
We use personal information to:
- Fulfil orders (processing payments, shipping, communication)
- Provide customer support
- Communicate with you
- Screen for fraud or risk
- Improve and optimize our website
- Send marketing communications (only with explicit opt-in consent)
3. Cookies & Tracking
We use cookies, web beacons, Google Analytics, and Google Webmaster Tools to understand user behaviour and improve performance.
You can disable cookies through your browser settings; however, this may affect site functionality.
4. Sharing Your Personal Information
We share your personal information with:
- Razorpay (payment processing)
- Logistics partners via Shiprocket
- Analytics and IT service providers
We do not sell, rent, or trade your personal information.
We may disclose information if required:
- By law or legal process
- For fraud prevention
- During mergers, acquisitions, or asset transfers
5. Data Retention
We retain personal data only as long as necessary to fulfill orders or comply with legal requirements.
6. Children’s Information
Our products may be used by minors; however:
- Purchases must be made only by parents or legal guardians
- We do not knowingly collect data directly from children
7. Governing Law
This Privacy Policy is governed by the laws of India, with jurisdiction in Maharashtra.
8. Contact Information
Apolix Ventures LLP
Gr 01 Ashok Premises, Old Nagardas Road,
Andheri (E), Mumbai – 400069, India
📧 info@apolix.in